Shruti Haasan slams IndiGo for four-hour delay without update; airline responds – Hindustan Times

Popular actress and singer Shruti Haasan took to social media to express her frustration with IndiGo Airlines after experiencing a more than four-hour delay without any updates from the airline. The actress, known for her outspoken nature, called out the airline for their lack of communication and professionalism.

Haasan tweeted, “Hey @IndiGo6E what’s up with the 4 hour delay with no update?? Kindly let us know what’s going on so we can figure out our schedules accordingly. This lack of communication is highly unprofessional.”

The actress’s tweet quickly gained traction on social media, with many users sharing their own experiences of delays and poor communication from airlines. IndiGo Airlines responded to Haasan’s tweet, apologizing for the inconvenience and stating that they were working to resolve the issue as soon as possible.

In a statement to Hindustan Times, a spokesperson for IndiGo Airlines said, “We apologize for the inconvenience caused to Ms. Shruti Haasan. We understand the frustration that comes with flight delays and we are working to ensure that such incidents do not occur in the future. We appreciate her patience and understanding.”

This incident highlights the importance of clear communication and transparency from airlines when dealing with delays and disruptions. It also serves as a reminder to passengers to stay informed and vocal about their experiences to hold airlines accountable for their service.