CrowdStrike Linked to Microsoft Outage Impacting Airlines, Banks, and Businesses Worldwide
CrowdStrike, a cybersecurity firm based in Austin, Texas, has been linked to the recent Microsoft outage that affected airlines, banks, and businesses globally on Friday. The company provides antivirus software to Microsoft for its Windows devices, with industries such as banking, retail, and healthcare relying on their software for protection against breaches and hackers.
The outage was attributed to a defect in a single content update for Windows hosts, according to CrowdStrike CEO George Kurtz. While the issue was not a security incident or cyberattack and did not affect Mac and Linux hosts, it caused the return of the dreaded “blue screen of death” for many users.
“It’s wild that one security update can have such a ripple effect, but it shows how interconnected and fragile a lot of the technology infrastructure that’s used around the world is,” stated technology correspondent Adam Satariano.
Despite the setback, CrowdStrike maintains a strong reputation in the cybersecurity industry. Founded in 2011, the company operates in over 170 countries, serves approximately 29,000 customers, and reported over $900 million in revenue for the previous quarter.
CrowdStrike not only provides security software but also investigates hacks and tracks hackers. The firm was involved in investigating the Russian hack on Democratic National Committee computers in 2016 and has been monitoring North Korean hackers for years.
The issue with the Microsoft outage has since been addressed, with a fix deployed for the content update error. CrowdStrike CEO George Kurtz apologized for the impact on organizations and individuals affected by the outage and assured that they are working to assist every customer in restoring their systems.
The fallout from the outage affected CrowdStrike’s stock price, causing a decline of over 12%. However, analysts believe that the impact on CrowdStrike’s financials is likely minimal compared to the hit on their reputation, given the company’s strong brand and global presence.
As CrowdStrike works to recover from the incident, analysts suggest that the firm will need to ramp up its marketing efforts to mitigate any damage to its reputation in the aftermath of the outage.