US Consumers and Healthcare Professionals Clash Over Healthcare Technology: New RXNT Study Reveals Mismatch in Perspectives

A new study conducted by RXNT has revealed a stark divide between US consumers and healthcare professionals when it comes to the use of healthcare technology. The study, which surveyed over 1,000 individuals, found that while consumers are increasingly embracing technology in their everyday lives, they are hesitant to do the same when it comes to their healthcare.

According to the study, only 35% of consumers believe that technology has improved their healthcare experience, compared to 65% of healthcare professionals. This disconnect highlights a significant gap in perceptions between patients and their providers.

One of the key findings of the study is that consumers are concerned about the security and privacy of their personal health information. Nearly half of consumers surveyed cited privacy as a major barrier to adopting healthcare technology, compared to only 20% of healthcare professionals.

Additionally, the study found that consumers are skeptical of the accuracy and reliability of healthcare technology. Only 25% of consumers trust health apps and wearable devices to provide accurate information, while 60% of healthcare professionals believe these tools are effective in improving patient outcomes.

Despite these concerns, the study also revealed that consumers are open to using healthcare technology if it improves their overall experience. Over 70% of consumers said they would be willing to use technology to communicate with their healthcare provider, schedule appointments, and access medical records.

Overall, the study highlights the need for increased education and communication between healthcare professionals and consumers to bridge the gap in perceptions of healthcare technology. By addressing concerns around privacy, security, and reliability, both patients and providers can work together to leverage technology for better healthcare outcomes.