Monday, July 15, 2024

Improving Efficiency and Safety on Route Services with Technology (Part 1)

Advancing Route Service Technology in the Industrial Laundry Industry

Technological advancements in the industrial laundry industry are revolutionizing route service delivery, making operations more efficient and safe for workers. With the integration of telematics, dashcams, handheld devices, and AI cameras, laundry route service representatives can now plan routes, track safety scores, and monitor driver behavior in real-time.

Route supervisors like Thomas Tsolakoglou from Shasta Linen Supply Inc. in Sacramento, California, emphasize the importance of creating balanced routes to ensure driver safety and regulate overtime. By using a combination of index cards and routing programs, they can optimize delivery stops and minimize disruptions.

Brad Shames, president of American Textile Maintenance in Los Angeles, highlights the advancements in telematics vehicle tracking systems and AI cameras, which provide real-time feedback on driver behavior and potential safety hazards. This technology not only enhances efficiency but also prevents accidents on the road.

Both Tsolakoglou and Shames stress the importance of making the best use of technology by partnering with vendors who understand their operation and training their staff on how to utilize the software effectively. By incorporating technology into their operations, laundries can improve efficiency, track safety goals, and hold themselves accountable to their employees.

As the industrial laundry industry continues to evolve, the use of technology in route service delivery will play a crucial role in ensuring the safety and efficiency of operations. Stay tuned for the conclusion of this series, where we explore the role of drivers and the rise of electric vehicles in the industry.

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